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1. Protection
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The average new car costs more than $30,000, so consumers can’t afford to rely on anyone other than a top professional. New car dealerships offer the highest level of technical training, state of the art equipment, and factory specified parts.
2. Training
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Dealers and manufacturers spend considerable time and money on continuous training to ensure that technicians are up-to-date on today’s increasingly complex vehicles. Mercedes-Benz of Austin’s technicians have over 1,400 days of cumulative factory training.
3. Technicians
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Today’s technicians must be electronics and computer experts as well as good mechanics; that is why new car dealerships offer the most experienced technicians in the auto repair industry. Mercedes-Benz of Austin’s technicians have over 200 years cumulative experience with Mercedes-Benz!
4. Equipment
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Some diagnostic equipment for today’s automobiles can cost over $100,000. Only franchised new car dealers are required to purchase and use the best equipment and maintain computer links to factory service experts.
5. Parts
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Only new car dealers are required to carry or have quick access to an inventory of parts to cover all repairs to the cars and trucks they sell, assuring customers quick repairs and genuine parts.
6. Guarantees
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A dealer’s reputation depends on customer satisfaction, that’s why dealerships guarantee their repairs. Plus, original parts also carry additional manufacturer guarantees.
7. Warranty
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All new cars today carry manufacturer warranties that specify maintenance schedules and repair procedures. Service from the dealer eliminates the possibility of voiding the warranty for failure to meet requirements. Extended warranty policies can also be purchased from dealers for added protection.
8. Convenience
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To ensure convenient service, dealers often offer “loaner” cars while repairs are being made. See your service representative for more information.
9. Price
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Your local auto dealer has fast service priced competitively. Often, your local dealership offers the best local price in addition to the best service.
10. Satisfaction
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In both sales and service, satisfaction is the primary goal of every dealer. The best way to achieve this is to offer the best service support for your car at the best price.
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