Called in the am to report auxiliary battery malfunction and Eddie Aquilar in service got me in at 2pm, replaced battery, tested systems on my S450 and got me out at 4pm with washed car. EXCELLENT service at MB Austin.
Brian and the entire service team were amazing and certainly come from generosity. His customer service was an over the top experience.
The MB team is great and CJ is amazing. Give him a raise!
Eddie went above and beyond to help me with the service of my vehicle. I have to say it was the best service I’ve received at the MB dealership (both in Austin and Houston).
From start to finish and even beyond every aspect of my purchase was handled first class. Pouya made my buying experience a joy! I highly recommend him and MB of Austin for your next purchase.
Awesome customer service from start to finish! 10/10
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