Customer Testimonials

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Google May 20, 2022

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DealerRater May 20, 2022

Do not know the name of service tech & it sounds like they did all the requested work.

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DealerRater May 20, 2022

My service person Eddie is the best I have ever experienced in service at a car dealership

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Google May 19, 2022

Eddie Aguilar, Bobbie with rentals & Dan who checked me in did an AMAZING job! I was extremely stressed out because of time constraints due to work appointments that I had that day & early the next day & they got me in through express service & helped me figure out what the issue was with my car in less than an hour. I would highly recommend the AUSTIN dealership!!!

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Google May 18, 2022

Very friendly staff, ask for Reva. She was so easy to deal with!

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DealerRater May 18, 2022

Great service from all representatives, especially CJ who helped the process go as smooth as possible with communicating what was going on with my car and getting me a loaner during the week my car was getting repaired.

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Google May 17, 2022

The from Kobler Romani is increible. The whole service experience is a 5 star service. thank you

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Google May 17, 2022

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Google May 16, 2022

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Google May 15, 2022

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Google May 14, 2022

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Google May 14, 2022

I had one of the best experiences with Mercedes Benz of Austin. I was welcomed by Neiko Brown whose a very friendly guy that got me approved for the Mercedes I’ve been looking for. He was also very helpful in getting all of my questions answered and met all my needs. I will definitely return to do future business with the company.

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Google May 12, 2022

Jorge was exceptional

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DealerRater May 12, 2022

Fast and detail explain is good and easy to understand. Cafeteria quality was good for wating service.

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DealerRater May 12, 2022

Very good customer service. Friendly staff. Thoroughly cleaned car good communication during the maintenance service

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Facebook May 11, 2022

ALWAYS AWESOME SERVICE. BRIAN IS GREAT TO WORK WITH.

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Facebook May 11, 2022

Always a class act, great service, great team and authentic customer care.

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Google May 11, 2022

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DealerRater May 11, 2022

Wade and Eddie are always great service advisors. They keep me up to date on all things that are going on with my vehicle.

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Google May 11, 2022

Great Place, Fast Work Environment Very Nice People!

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DealerRater May 9, 2022

Entire service experience was excellent. Check in was smooth. Brayden went over my service for that day checked me in and I was on my way. My car was ready when promised. Check out was smooth, with the exception of the congestion in the pick up bay, but Brayden quickly moved a car or two and I was out in no time. The congestion does not deter me from continuing my service at Mercedes of Austin. I waited less than 5 minutes to get out, but it would be nice to see the congestion eliminated. With that said, I will never ...

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Facebook May 6, 2022

Professional service and really nice personnel

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Google May 5, 2022

The service I received was outstanding. Wade has taken excellent and honest care of me and my car every visit I have made for service. He is very communicative, clear, and he and the tech team were also flexbile when I needed an extra service added, as well as extending the loaner time in order for the additional service to be performed.

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Google May 5, 2022

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Google May 5, 2022

Good people, great prices. I will definitely go back next time I want to buy a car. Special thanks to Dillon Homer, we love our e400 convertible.

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Google May 4, 2022

Ive never been more satisfied with the entire buying experience as I was here... Our salesman W.C. was excellent and made the process so easy. Definitely coming back again and would recommend.

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Google May 4, 2022

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DealerRater May 4, 2022

Anni and Daniel were true professionals to work with. They made the purchase experience straight forward and easy. I would highly recommend them and Mercedes-Benz of Austin.

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Google May 4, 2022

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Google May 4, 2022

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Facebook May 1, 2022

Questions were asked and i got recommended to Emily Alison who gave me magical profit return through her trading signals. Search no more Emily Alison can turn your $1,000 investment into $13,000 with easily withdrawal I have been trading cryptocurrency with her over a while now I can give good record about her she is great when it comes to crypto I highly recommend her because her trading strategies are 100% Eth, btc, Forex e.t.c. Contact Emily below. WhatsApp: +1(434) 373‑2110 Email: [email protected]

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Google Apr 30, 2022

Came in for my 30,000 mile service and was greeted multiple times to make sure I’d been helped, which I appreciate. My service manager Dan Truong was smiling, courteous, and friendly during our whole interaction. Our meetings were brief but he poured a lot into it and made me feel like an appreciated customer. Everyone involved was very attentive and made it a top notch experience.

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Google Apr 29, 2022

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DealerRater Apr 29, 2022

Honest to goodness, EVERYONE I encountered went out of their way to be helpful and always gracious.

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Google Apr 28, 2022

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Google Apr 28, 2022

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DealerRater Apr 28, 2022

Mario arrived at our home, after-hours, and quickly + efficiently replaced the very dead starter battery in my SL. No muss, no fuss. Wade Wells and MB Austin are THE BEST!

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DealerRater Apr 28, 2022

Wade is awesome! Kept me informed either via email, text or over phone. I highly recommend this dealership!

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Google Apr 27, 2022

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Google Apr 24, 2022

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DealerRater Apr 24, 2022

Had a very good first time experience with this dealership when I took my E350 in for final check before the warranty expired. They found and fixed two oil leaks and did an outstanding job of cleaning the engine bay as well as the rest of the vehicle. Brian Smith was very helpful throughout the process. This is my fifth E-class over the last 20 yrs with all my previous MB dealers being in Chicago and Milwaukee. I will make Mercedes-Benz of Austin my go to for all future work now that that I live here.

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Google Apr 23, 2022

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Google Apr 23, 2022

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Google Apr 23, 2022

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DealerRater Apr 23, 2022

Every effort of my visit was professional from my initial greeting when I arrived at the service area. This type of attitude was exemplified through the completion of the service on my car.

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DealerRater Apr 23, 2022

Very easy, efficient process. Great and friendly sales staff made the experience enjoyable, unlike most car dealerships.

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Google Apr 23, 2022

Service advisor Brayden and technician Kyler took care of my vehicle, great service!

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Google Apr 23, 2022

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Google Apr 22, 2022

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Google Apr 22, 2022

Great service! Karina kept me informed and was very responsive.

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Google Apr 22, 2022

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Google Apr 21, 2022

Overall, amazing service and attention to the customer. Every need or question in mind was incredibly facilitated.

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DealerRater Apr 21, 2022

It was a great experience. Wade Wells, my service advisor, was great in keeping me informed and letting me know status of diagnostics and service needed. Wade is fantastic!

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DealerRater Apr 20, 2022

I was really impressed with the people who greeted me when I pulled in and with Brayden throughout the process. Great experience and better than other brands.

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Google Apr 20, 2022

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Google Apr 20, 2022

Kleber has been the best service advisor I've ever worked with! If you have a Mercedes and you are scared of dealers, don't worry, you are in good hands.

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Google Apr 19, 2022

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Google Apr 19, 2022

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Google Apr 19, 2022

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Google Apr 19, 2022

Great customer service!

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DealerRater Apr 19, 2022

We experienced excellent personal and professional service and were able to get an appointment right away. During the visit, I had a medical emergency and they were kind enough to take me to the hospital. They went above and beyond and for thank I'm grateful. I'm also thankful that they detailed the car outside and in!

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Google Apr 18, 2022

CJ was great and took care of the issue in short order!

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Google Apr 17, 2022

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Google Apr 14, 2022

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Facebook Apr 13, 2022

Jorge Is the best service advisor on your staff very judicious very detailed very communicative and cares about the customer I am very grateful for that experience

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Google Apr 13, 2022

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Google Apr 10, 2022

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Google Apr 9, 2022

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Google Apr 8, 2022

They finished my service quicker than they estimated it would take

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Google Apr 8, 2022

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DealerRater Apr 8, 2022

They always exceed my expectations from the time you arrive to the last of your visit.

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DealerRater Apr 8, 2022

Great service- polite employees who want to make your experience as seamless as possible. Nice work!

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Google Apr 7, 2022

My experience with this dealership was very smooth! Elihu was Great! He was very helpful and informative! Matt in financing was also very good and efficient. Thank y’all both again so much for the help!!

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Google Apr 6, 2022

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Facebook Apr 6, 2022

I have been with this dealership for many years with many cars. The service is excellent from the buying experience to the service experience. The vehicles are dependable and worry free. I can not recommend Mercedes Benz of Austin enough.

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DealerRater Apr 6, 2022

Kevin Stepler is a great technician. He does excellent work and keeps my car in new condition.

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Google Apr 5, 2022

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Google Apr 4, 2022

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Facebook Apr 3, 2022

Great services! Very friendly environment. And the coffee bar is great!

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Google Apr 3, 2022

Brian is awesome as always. MB Austin is very fortunate to have him, a huge asset for the dealership. Thank you!

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Google Apr 2, 2022

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Google Apr 2, 2022

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Google Apr 1, 2022

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Google Apr 1, 2022

Great service experience - my Service Advisor Karina Mobley was excellent.

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Google Apr 1, 2022

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DealerRater Apr 1, 2022

I had great service and Brayden was super nice and provided excellent customer service. They were efficient and explained what they were going to do. They were fast and I had a loaner car ready for me too. It was super easy when I picked up my car also.

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Facebook Mar 31, 2022

El servicio a sus clientes y amabilidad

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Google Mar 31, 2022

Just a dream experience all around. Thank you

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Google Mar 30, 2022

Overall amazing vehicle ordering through purchasing experience at MB Austin! Chris H was extremely knowledgeable, courteous and engaged. Highly recommended!!

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Google Mar 30, 2022

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Google Mar 30, 2022

Working with Patrick Rodriguez at the Mercedes-Benz of Austin was great! He was able to get me into a 2022 GLC Coupe and worked with me on trading in a my older vehicle. I highly recommend Patrick Rodriguez and Mercedes-Benz of Austin

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Google Mar 30, 2022

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Google Mar 30, 2022

My experience at Mercedes Benz Austin was amazing. We had the option to take an Uber where we needed to go, but instead we waited and received awesome refreshments from the inside waiting area. It took us about an hour, hour in a half. Great services. Karina is amazing!!

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Google Mar 29, 2022

As always top-notch service and attention.

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Google Mar 29, 2022

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Google Mar 29, 2022

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Google Mar 28, 2022

Brayden was great. My vehicle was serviced fairly quickly and the cost was clearly communicated. Just like my buying experience at MB of Austin, my service experience was amazing as well.

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Google Mar 28, 2022

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Google Mar 27, 2022

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Google Mar 24, 2022

As always, great service and on time.


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