Mercedes-Benz Extended Limited Warranty
Gain Extra Peace of Mind
Gain Extra Peace of Mind
Coverage backed by Mercedes-Benz delivers
unparalleled value and convenience.
Coverage backed by Mercedes-Benz delivers
unparalleled value and convenience.
The Mercedes-Benz Extended Limited Warranty is designed to give customers absolute peace of mind. Directly from Mercedes-Benz USA, this warranty is accepted at any Mercedes-Benz dealership in the country and can even be used in Puerto Rico. The Mercedes-Benz Extended Limited Warranty is exactly what you expect and deserve, nothing but the best.
The Mercedes-Benz Extended Limited Warranty is designed to give customers absolute peace of mind. Directly from Mercedes-Benz USA, this warranty is accepted at any Mercedes-Benz dealership in the country and can even be used in Puerto Rico. The Mercedes-Benz Extended Limited Warranty is exactly what you expect and deserve, nothing but the best.
Mercedes-Benz Extended Limited Warranty –
Extending the Warranty Coverage of your New Vehicle.
Treat yourself to an additional measure of peace of mind with superior warranty coverage for your new Mercedes-Benz. The Protection offered by the Mercedes-Benz Extended Limited Warranty can help ensure mile 100,000 is as dependable as mile one.
Extended Coverage
You are about to take ownership of one of the world’s premier luxury vehicles – a vehicle you plan on enjoying for many years to come. Why not continue that enjoyment with a Mercedes-Benz Extended Limited Warranty, specifically designed to maintain the outstanding performance and reliability that are hallmarks of your new Mercedes-Benz.
Extended Limited Warranty coverage offers protection that begins immediately after the original 4- year / 50,000 – mile New Vehicle Limited Warranty expires. It’s the smart way to extend coverage, with options that add up to several extra years f peace of mind to your ownership experience – up to 100,000 miles.
Best of all, purchasing the Extended Limited Warranty means you will have no complicated paperwork to process and no out-of-pocket expenses for any warranty repairs performed by an authorized Mercedes-Benz dealership. No deductible. No hassle. Nothing to interfere with your enjoyment of the road.
Unparalleled Care
As a Mercedes-Benz Extended Limited Warranty customer, you will enjoy the uncommon level of service and care that can only be found at authorized Mercedes-Benz dealerships. Mercedes-Benz manufacturer-trained service professionals can help ensure your vehicle is cared for with the superior attention to detail it deserves.
Your vehicle – and you – will benefit from:
• the best possible service using specially-designed Mercedes-Benz diagnostic processes and tools
• genuine Mercedes-Benz parts for any needed replacement or augmentation
• improved market value with a vehicle that has been serviced according to factory specifications
Customer Support
In addition to the peace of mind that comes from knowing you’re driving a superior vehicle, you can take comfort in continued connection to outstanding customer support programs such as:
Trip Interruption
In the unlikely event that a breakdown covered by your Extended Limited Warranty occurs more than 100 miles from your home, leaves you Mercedes-Benz inoperable or unsafe to drive, and requires overnight repairs at a Mercedes-Benz dealership, you’ll be reimbursed up to $300 per day for actual documented expenses – for up to three days – for meals, lodging and substitute transportation.
Roadside Assistance
What would you do if you ran out of gas? Or got a flat tire? When you drive a Mercedes-Benz – no matter what age, how many miles it’s logged or how many owners it’s had – the answer is simple: Mercedes-Benz 24-hour Roadside Assistance will be there for you, or anyone driving your vehicle. Any time you need help, simply call 1-800-FOR-MERCEDES (1-800-367-6372) for Roadside Assistance.
Mercedes-Benz Extended Limited Warranty
Frequently Asked Questions
Where is this warranty accepted?
The Mercedes-Benz Extended Limited Warranty is accepted at any Mercedes-Benz dealership in the United States and Puerto Rico.
Who is this warranty from?
This warranty is sold by Authorized Mercedes-Benz dealerships for Mercedes-Benz USA.
My vehicle's warranty has already expired – can I still purchase coverage?
No. Unfortunately, you can not purchase coverage once your original factory warranty has expired. There are still several options available to you, but you should contact us for that information.
When does this warranty begin?
This warranty begins the moment your vehicle’s original warranty expires OR when your vehicle reaches the maximum covered miles. Examples: For a new vehicle, that is 50,000 miles. For a certified pre-owned vehicle, that is 100,000 miles.
Does this warranty void my current warranty?
Absolutely not! Our Extended Limited Warranties work in harmony with your original factory warranty.
Is there a deductible?
No, there is no deductible. If a repair is under warranty it will cost you nothing.
What if my car needs to be towed?
We cover towing expenses.
Do I still have to do routine maintenance?
Yes, you will still need to take care of routine maintenance for your vehicle. Failing to do so could void your warranty. We have a brand new pre-paid maintenance plan if you are interested in making your routine checkups more convenient.
What if my vehicle is damaged in a fire, flood, hurricane, tornado, of other force of nature?
Unfortunately, we don’t cover Environmental Accidents; those would likely be handled by your insurance.
What if I take my vehicle to a non-licensed non-Mercedes-Benz repair facility and they repair my vehicle poorly?
Repairs must be made by a qualified Mercedes-Benz repair technician, which you can find at any Mercedes-Benz dealership.
Are tires, batteries, paint, and glass covered?
Those items are not covered.
Can I cancel this plan?
Absolutely. We consider this plan as “no risk” – meaning that you have the option to cancel your coverage at any time and receive money back. If you have used the extended warranty, you will need to speak with your dealer for information about refund policy.
Is this policy transferable?
The policy always stays with the vehicle it was purchased for. This means that if you sell the vehicle, you have the option of transferring the warranty to the subsequent owner, however, you cannot switch the car that is covered.
If I'm the second owner of the covered vehicle, can I ask for a cancellation?
Yes. However, you will not receive a refund for cancelation if you are not the original purchaser of the warranty.
Certified Pre-Owned Vehicle Warranty
When it comes to the benefits of additional coverage, you can’t go wrong with the standard Mercedes-Benz Certified Pre-Owned Limited Warranty. This warranty runs for one year with unlimited miles, starting when your vehicle’s original 4-year/50,000 mile* Mercedes-Benz New Vehicle Limited Warranty expires. But what happens after that?
When it comes to the benefits of additional coverage, you can’t go wrong with the standard Mercedes-Benz Certified Pre-Owned Limited Warranty. This warranty runs for one year with unlimited miles, starting when your vehicle’s original 4-year/50,000 mile* Mercedes-Benz New Vehicle Limited Warranty expires. But what happens after that?
The Benefits of Additional Coverage
Fear not. We designed the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty program to let you widen your window of confidence. So that you can continue to enjoy unparalleled peace of mind when the CPO Limited Warranty ends, our Mercedes-Benz Certified Pre-Owned Extended Limited Warranty program offers additional coverage for either 1 or 2 years — now with unlimited miles.
It all adds up to being able to enjoy the reassurance of warranty protection on your Mercedes-Benz Certified Pre-Owned vehicle. Mercedes-Benz Certified Pre-Owned extended limited warranties give you the security you want and the flexibility you need.
*Whichever comes first. Please see your Mercedes-Benz Dealer for a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty.
Look forward to these benefits of additional coverage:
- Engine and Drivetrain
Includes the engine, transmission, rear axle, cooling system, and fuel injection. If your MBCPO vehicle is equipped with 4-wheel drive, 4MATIC® all-wheel drive, or any other traction and stability enhancements (ASD, ASR, ESP®, ETS), these systems are covered as well. - Audio and Navigation Systems
Covers in-dash audio and/or navigation head unit, amplifiers, speakers, factory- or dealer-installed Mercedes-Benz CD player and/or changer, navigation CD/DVD-ROM drive, satellite radio components, fiber-optic network components, and antenna systems. - Steering/Suspension/Brakes
Covers the complete power-steering system. Comprehensive coverage of suspension components and the Adaptive Damping System or Active Body Control (if equipped). Covers all elements (excluding normal wear of discs and pads), including the Antilock Braking System. - Electrical System
Covers various electrical systems. Includes most motors, gauges, connectors, switches, sensors, regulators, and relays. - Climate-Control System
Coverage applies to certain items of the vehicle’s manual or automatic climate-control system, including the system’s air-conditioning and heating assemblies. - Central-Locking System
Covers all the actuators, switches and linkages, remote transmitters (excluding batteries), and receivers for the remote-locking system. - Convertible/Retractable Top Systems
The top-actuation systems and roll-bar mechanisms are fully covered. - Other Components and Further Details
Additional covered components include front and rear windshield-wiper linkages, power-seat drive cables, seat-belt assemblies, sunroof cables, window regulators and, if applicable, the pneumatic door-closing and trunk-closing assist systems. For complete details on MBCPO Extended Limited Warranty coverage, please consult the detailed warranty coverage documents.
& Don’t Forget, Roadside Assistance
What would you do if you ran out of gas? Or got a flat tire? When you drive a Mercedes-Benz – no matter what age, how many miles it’s logged or how many owners it’s had – the answer is simple: Mercedes-Benz 24-hour Roadside Assistance will be there for you, or anyone driving your vehicle. Any time you need help, simply call 1-800-FOR-MERCEDES (1-800-367-6372) for Roadside Assistance.
Mercedes-Benz
Pre-Paid Maintenance
Mercedes-Benz
Pre-Paid Maintenance
Taking ownership of one of the world’s premier luxury vehicles is no small feat. Treat yourself once more with an additional measure of peace of mind, available through the Mercedes-Benz Pre-Paid Maintenance plan.*
Taking ownership of one of the world’s premier luxury vehicles is no small feat. Treat yourself once more with an additional measure of peace of mind, available through the Mercedes-Benz Pre-Paid Maintenance plan.*
*For details, exclusions, and limitations on Mercedes-Benz Star Service Pre-Paid Maintenance, contact us, visit mbusa.com/maintenance, or call 1-800-344-8736.
Maintaining a vehicle has never been easier.
Planning ahead helps us get through each day a bit more comfortably. Mercedes-Benz Prepaid Maintenance offers a simple and convenient way to prepay for required services, so you know critical maintenance needs are taken care of right from the start.
By pre-paying for service with an authorized Mercedes-Benz dealership, you can maintain the outstanding Mercedes-Benz performance you fall in love with while you guard against potential future increases in parts and service costs.
The Prepaid Maintenance plan covers required maintenance at 10,000-mile intervals, giving you an easy way to maintain continued enjoyment of your new Mercedes-Benz.
Best of all, you can structure payment for the plan the way that works for you – either by pre-paying up-front in full or by building the cost into your monthly payment. Additionally, the plan may be purchased at any time prior to your first 10,000 miles service.
Superior care for the newest member of your family.
Making sure your Mercedes-Benz continues to run like new is easier when you choose to service with an authorized Mercedes-Benz dealership.
Each Mercedes-Benz service department is staffed by highly trained service professionals who take the guesswork out of required maintenance. They can help ensure your vehicle is cared for with the superior attention to detail it deserves.
New & Certified Pre-Owned
Pre-Paid Maintenance
Your vehicle – and you – will benefit from:
- The best possible service using specially-designed Mercedes-Benz diagnostic processes and tools, performed by manufacturer-trained service technicians
- Genuine Mercedes-Benz parts for any needed replacement or augmentation
- Improved market value with a vehicle that has been maintained according to factory specifications.
Your Pre-Paid Maintenance coverage travels with you
Purchase of a Prepaid Maintenance plan does not confine you to only one dealership for your service needs. The plan follows you, so if you require service when you’re on the road or if you relocate, your plan will be honored at any authorized Mercedes-Benz dealer.
First Class Interior & Exterior Protection
Spills. Stains. Splatters. They could happen to the interior, and even the exterior of your vehicle. That’s why Mercedes-Benz Financial now offers a new level of protection – First Class Interior and Exterior Protection- using DuPont Products. A protective coating is applied to the fabric, leather and paint, safeguarding your vehicle against stains and marks, while helping to maintain your vehicle’s overall appearance.
Spills. Stains. Splatters. They could happen to the interior, and even the exterior of your vehicle. That’s why Mercedes-Benz Financial now offers a new level of protection – First Class Interior and Exterior Protection- using DuPont Products. A protective coating is applied to the fabric, leather and paint, safeguarding your vehicle against stains and marks, while helping to maintain your vehicle’s overall appearance.
We’ve got you covered.
You want your vehicle’s fabric, leather and paint to have the same look and feel they had the day you picked your vehicle up from the dealership. By choosing First Class Interior and Exterior Protection, the DuPont protective coating will preserve your vehicle’s fabric, leather and paint against the normal wear and use that happens over time. Take a look at the advantages:
Interior Protection
Fabric Protector – As vehicles are being used more often, upholstery fabric and carpets are exposed to more spills, splatters and everyday mishaps. DuPont Fabric Protector will help provide protection against staining, high temperatures and discoloration caused by all types of spills including food, coffee, soda, and other beverages.
- The secret behind the science – DuPont Fabric Protector is designed to seal the fabric making it easier to clean up spills, and extend the life of your vehicle’s carpet and fabric seats.
Leather Protector – While leather is know for its durability, even these surfaces are not immune to wear and tear. DuPont Leather Protector creates a barrier to help protect against high temperatures, stains, premature aging, cracking and fading.
- The secret behind the science – DuPont Leather Protector is designed to chemically bond cross-linking agents to your leather surfaces to help protect and extend the life of your vehicle’s leather.
Exterior Protection
Paint Protector – Vehicles’ paint finishes are challenged every day to resist oxidation, fading and loss of gloss. to help maintain your vehicle’s appearance and shine, DuPont Paint Protector helps protect your paint finish in high temperatures and provides additional protection against items such as insect damage, acid rain and road salt.
- The secret behind the science – DuPont Paint protector is designed to chemically bond cross-linking agents to the exterior painted surface of your vehicle which provides additional protection and durability to the painted surfaces.
More Coverage. More Protection.
In addition to fabric, leather, and paint protection, you’ll get the following added benefits:
• 5-year, new vehicle product guarantee
• 5-year, pre-owned vehicle product guarantee
• no need for re-application
• transferable to a subsequent owner
Keep your Mercedes-Benz looking newer, longer. Ask us about First Class Interior and Exterior Protection for your vehicle today.
In addition to the interior and exterior coverage, we also offer other ways to protect your vehicle, like:
• Ding/Dent Protection
• Tire/Rim Coverage
• Key Replacement
Contact us below to inquire about any of these available coverages.
