Frequently Asked Questions
Sales FAQs
Where can I buy a Mercedes-Benz in Austin, TX?
You can purchase or lease a Mercedes-Benz at Mercedes-Benz of Austin, where our experienced team offers a personalized luxury buying experience and a full selection of new, certified pre-owned, and pre-owned vehicles.
What Mercedes-Benz models are available in Austin, TX?
Mercedes-Benz of Austin offers a wide selection of luxury cars, SUVs, coupes, and performance vehicles. Models include the C-Class, E-Class, S-Class, GLA, GLB, GLC, GLE, GLS, G-Class, CLA, CLE, SL, AMG® GT, and more. Browse our current inventory online to compare available models, trims, features, and performance options.
What is the difference between the Mercedes-Benz GLC, GLE, and GLS?
The GLC, GLE, and GLS offer different levels of space and versatility. The GLC is a compact luxury SUV, the GLE provides additional passenger and cargo room in a midsize SUV, and the GLS is a larger three-row luxury SUV designed for drivers who need more seating and space.
Visit Mercedes-Benz of Austin to compare these popular SUVs in person.
What is the best Mercedes-Benz SUV for families?
The best Mercedes-Benz SUV for your family depends on the space and seating you need. The GLC offers compact versatility, the GLE provides additional passenger and cargo room, and the three-row GLS offers more seating for larger families. Consider passenger capacity, cargo space, technology, and features when comparing models.
Is it better to lease or finance a Mercedes-Benz?
This depends on your lifestyle and financial goals!
Leasing a Mercedes-Benz often offers lower monthly payments and access to the latest models and technology, while financing allows you to build ownership and keep your vehicle long-term. The best option depends on your driving habits, budget, and long-term goals.
Our team at Mercedes-Benz of Austin is here to help you make the right decision for you and your family.
What is the difference between Pre-Owned and Certified Pre-Owned?
A pre-owned (used) Mercedes-Benz is a vehicle that has had a previous owner, and while it may be in great condition, it typically comes with limited or no warranty coverage.
A Certified Pre-Owned (CPO) Mercedes-Benz, on the other hand, has undergone a rigorous multi-point inspection and meets strict factory standards. CPO vehicles come with extended warranty coverage, roadside assistance, and sometimes special financing offers, giving you added peace of mind and protection.
At Mercedes-Benz of Austin, our CPO program lets you enjoy the luxury, performance, and reliability of a Mercedes-Benz with the confidence of certification and comprehensive coverage.
Can I return my Mercedes-Benz lease at Mercedes-Benz of Austin?
Yes! You can turn in your Mercedes-Benz lease at Mercedes-Benz of Austin, even if you originally leased from a different Mercedes-Benz dealership! Our team will guide you through the lease return process, review your options, and ensure a smooth experience.
Whether you’re looking to lease a new Mercedes-Benz, purchase your current vehicle, or simply complete your lease, Mercedes-Benz of Austin makes the process easy, transparent, and convenient for Austin drivers.
Service & Parts FAQs
Where can I get my Mercedes-Benz serviced in Austin, TX?
Mercedes-Benz of Austin provides Mercedes-Benz maintenance and repair in Austin, TX. Our trained technicians can assist with scheduled maintenance, diagnostics, tires, brakes, batteries, and other service needs using equipment designed for Mercedes-Benz vehicles. You can schedule your service appointment online.
What is the difference between Mercedes-Benz Service A and Service B?
Service A typically includes oil and filter replacement, fluid checks, and safety inspections.
Service B builds on Service A with additional inspections and maintenance items to help keep your vehicle performing at its best.
Our team at Mercedes-Benz of Austin is here to assist you with all of your vehicle servicing needs!
Does Mercedes-Benz of Austin service other makes and models?
Yes! While we specialize in Mercedes-Benz vehicles, Mercedes-Benz of Austin services all makes and models using advanced diagnostic equipment and experienced technicians.
Does Mercedes-Benz of Austin offer Express Service?
Yes. Mercedes-Benz of Austin offers Express Service for select routine maintenance needs. Express Service is designed to make common services more convenient while still providing care from trained technicians. Contact our service department or visit our Express Service page to see which services are available.
Where can I find mobile service in Austin, TX?
Mercedes-Benz of Austin offers Mobile Service throughout the Austin area, bringing expert Mercedes-Benz maintenance and repairs directly to your home or office! Our factory-trained technicians use genuine Mercedes-Benz parts and specialized equipment to perform routine service, minor repairs, and maintenance—so you don’t have to visit the dealership.
Mobile Service is perfect for busy drivers who want to keep their vehicle in top condition while saving time, all with the same premium care and expertise you expect from Mercedes-Benz of Austin.
Does Mercedes-Benz of Austin use Genuine Mercedes-Benz Parts?
Yes. Mercedes-Benz of Austin offers Genuine Mercedes-Benz Parts designed to meet the specifications of Mercedes-Benz vehicles. Genuine parts are available for a variety of maintenance and repair needs and can be installed by our service team.
Can I order Genuine Mercedes-Benz parts and accessories online?
Yes. You can request Genuine Mercedes-Benz Parts and accessories through Mercedes-Benz of Austin. Provide information about your vehicle and the part or accessory you need, and our parts team can help identify the appropriate option for your Mercedes-Benz.